Attributes

Brand	-
Category	Office Equipment, Supplies & Services / Phone Recording Devices
Origin	-
Connectivity Interface	USB 2.0
Supported Lines	2 Analog Telephone Lines
Caller ID Protocol	FSK/DTMF Compatible
Recording Format	WAV, MP3 (Configurable)
Software Feature	PC Pop-up Screen on Incoming Call
Development Kit	248-Line Secondary Development API Included
Power Supply	USB Bus Powered
Operating System Support	Windows 10/11, Linux
Storage Method	Direct to PC Hard Drive
Package Contents	Recording Box, USB Cable, RJ11 Cables, SDK CD

6 reviews

Anonymous

Mar 31, 2026

Rating: 5/5

Reliable and stable

Has been running 24/7 for three months without a single crash. Audio quality is clear on both incoming and outgoing calls. Highly recommend for businesses needing compliance recording.

Anonymous

Mar 30, 2026

Rating: 3/5

Works well but driver installation was tricky

The hardware itself is fine and records clearly. However, getting the drivers recognized on Windows 11 took some troubleshooting with support. Once installed, it works smoothly.

Anonymous

Mar 29, 2026

Rating: 4/5

Great SDK for custom apps

Bought this specifically for the 248-line development kit. The documentation is decent, and I was able to integrate call logging into our internal CRM within a few days. Deducting one star because the sample code could be more commented.

Anonymous

Mar 26, 2026

Rating: 4/5

Good value for dual-line recording

Setup was straightforward. The USB power means no extra power bricks cluttering the desk. The software interface looks a bit dated, but functionality is solid.

Anonymous

Mar 18, 2026

Rating: 5/5

Perfect for our small office integration

We needed a reliable way to record two lines and display caller info on our receptionist's PC. This device worked out of the box with the provided software. The pop-up screen is instant and very helpful.

Anonymous

Mar 12, 2026

Rating: 5/5

Exactly what we needed

Simple plug-and-play for basic recording, but powerful enough if you want to customize it later. The caller ID accuracy is 100% so far with our VoIP adapter.

5 FAQ

Q: Is the SDK compatible with Python or only C++?

A: The primary SDK is provided in C++, but since it uses standard DLL calls, many customers have successfully created wrappers to use it with Python, C#, and Java.

Q: Does it record both sides of the conversation automatically?

A: Yes, the device automatically records both the inbound and outbound audio channels for both supported lines without requiring any additional configuration.

Q: Can I access the recordings remotely?

A: The device saves files directly to the connected PC's hard drive. To access them remotely, you would need to set up file sharing on the PC or use third-party remote desktop software.

Q: What happens if the PC goes to sleep?

A: If the host PC enters sleep mode, recording will stop. We recommend configuring your PC's power settings to 'Never Sleep' while the recording software is running to ensure continuous coverage.

Q: Does this device work with VoIP phone systems?

A: This device is designed for analog telephone lines. If your VoIP system has an analog telephone adapter (ATA) with FXS ports, you can connect the Zipei box to those ports to record calls.

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