Anonymous
Mar 27, 2026
Rating: 4/5
Solid choice for remote teams
We use this for our remote support team. The PC soft dialing saves a lot of time, and the automatic recording gives us peace of mind for quality assurance.
Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Brand | Zipei |
| Model Number | IP1 |
| Connectivity | USB 2.0 / RJ11 |
| Compatible OS | Windows 10/11, Linux |
| Recording Format | WAV, MP3 |
| Caller ID Feature | PC Pop-up Display |
| Software Dialing | Supported |
| Voicemail Function | Built-in |
| Development Support | SDK Available for Secondary Development |
| Power Supply | USB Bus Powered |
Anonymous
Mar 27, 2026
Rating: 4/5
Solid choice for remote teams
We use this for our remote support team. The PC soft dialing saves a lot of time, and the automatic recording gives us peace of mind for quality assurance.
Anonymous
Mar 24, 2026
Rating: 5/5
Developer friendly
I bought this specifically for the secondary development support. The SDK documentation is comprehensive, allowing us to integrate call logging directly into our custom app.
Anonymous
Mar 21, 2026
Rating: 5/5
Excellent audio fidelity
As someone who archives important client conversations, the WAV output quality is superior to other boxes I have tested. The pop-up notification ensures I never miss a caller's name.
Anonymous
Mar 14, 2026
Rating: 4/5
Great hardware, decent software
The device itself is robust and handles multiple lines well. The included dialing software is functional but could use a more modern interface. Overall, good value.
Anonymous
Mar 08, 2026
Rating: 3/5
Works as described but setup took time
Once configured, it records voices perfectly and the voicemail feature is handy. However, getting the drivers to recognize the device on Windows 11 took some troubleshooting.
Anonymous
Mar 01, 2026
Rating: 5/5
Perfect for our small office setup
The pop-up caller ID works flawlessly with our CRM software. Installation was straightforward, and the audio quality on recorded calls is crystal clear.
Q: Does this device work with Mac OS?
A: Currently, the Zipei IP1 is optimized for Windows and Linux environments. There is no native driver support for macOS at this time.
Q: Can I access the recordings remotely over the network?
A: The device stores files locally on the connected PC. To access them remotely, you would need to set up file sharing on the host computer or use the provided API to push files to a cloud server.
Q: Is the SDK free to use for commercial projects?
A: Yes, the SDK is included with the purchase of the hardware and can be used for commercial secondary development without additional licensing fees.
Q: Does it support analog phone lines only or VoIP as well?
A: The Zipei IP1 connects via standard RJ11 to analog telephone lines. For VoIP, it must be connected to an ATA (Analog Telephone Adapter) or the phone port of your VoIP router.
Q: What is the maximum storage capacity for voicemails?
A: Voicemail storage depends on the hard drive capacity of the connected PC, not the device itself, as files are saved directly to the computer's disk.