Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Brand | Dianpei |
| Connectivity | USB 2.0 |
| Supported OS | Windows 10/11, Linux |
| Call Display | Real-time Pop-up on PC |
| Recording Format | WAV, MP3 |
| Developer Support | SDK Available for C#, Java, Python |
| Line Compatibility | Analog PSTN, VoIP Adapters |
| Storage Method | Local Hard Drive or Network Path |
| Power Source | USB Bus Powered |
| Package Contents | Caller ID Box, USB Cable, Driver CD, User Manual |
Anonymous
Mar 28, 2026
Rating: 5/5
Perfect for our custom CRM integration
We needed a device that could interface with our legacy phone system and pop up caller details on our agents' screens. The Dianpei box worked flawlessly with the provided SDK. Integration took less than a day.
Anonymous
Mar 23, 2026
Rating: 4/5
Reliable call logging
Been using this for three months to track incoming sales calls. The recording quality is clear, and the file management system is easy to navigate. Only wish it had a built-in web interface, but the desktop app works fine.
Anonymous
Mar 18, 2026
Rating: 5/5
Solved our compliance tracking needs
We needed to archive all client conversations for compliance purposes. This device handles high volumes of calls without dropping data. The ability to tag recordings automatically via software is a huge plus.
Anonymous
Mar 06, 2026
Rating: 5/5
Excellent secondary development capabilities
As a developer, I appreciate the clean API structure. It allows us to log call data directly into our SQL database without any lag. Highly recommended for anyone building a custom call center solution.
Anonymous
Mar 05, 2026
Rating: 4/5
Great hardware, documentation could be better
The device itself is solid and recognizes numbers instantly. The pop-up feature works well on Windows 11. However, the English translation in the manual was a bit sparse, so we had to contact support for some API clarifications.
Anonymous
Mar 02, 2026
Rating: 3/5
Works well but driver installation was tricky
Once installed, the device performs as advertised. However, getting the drivers to recognize the device on a fresh Windows install required some troubleshooting. Support was helpful eventually, but it took a few emails.
Q: Is the SDK compatible with Python for custom scripting?
A: Absolutely. We provide DLL files that can be easily called from Python using ctypes or similar libraries. Sample code is included in the developer package.
Q: Does this device work with VoIP systems like Asterisk?
A: Yes, the Dianpei box can connect to the analog output ports of VoIP gateways or adapters. It captures the signal just like a standard landline.
Q: What is the maximum length for a single recording file?
A: The software can handle continuous recording for extended periods. By default, it may split files every hour for easier management, but this setting is configurable in the manager software.
Q: Does the pop-up window work when the computer is locked?
A: For security reasons, the visual pop-up will not display on the lock screen. However, the device continues to record and log data in the background regardless of the user session status.
Q: Can multiple boxes be connected to one computer simultaneously?
A: Yes, you can connect multiple units to a single PC, provided you have enough available USB ports and system resources to handle the concurrent data streams.
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