Name: Dianpei Caller ID Box Call Recording Manager Call Data Collector Computer Pop-up Secondary Development
Brand: GoSteppe
Price: 225.00 USD
Availability: InStock
Rating: 4.7 (6 reviews)

Attributes

Brand	-
Category	Office Equipment, Supplies & Services / Phone Recording Devices
Origin	-
Brand	Dianpei
Connectivity	USB 2.0
Supported OS	Windows 10/11, Linux
Call Display	Real-time Pop-up on PC
Recording Format	WAV, MP3
Developer Support	SDK Available for C#, Java, Python
Line Compatibility	Analog PSTN, VoIP Adapters
Storage Method	Local Hard Drive or Network Path
Power Source	USB Bus Powered
Package Contents	Caller ID Box, USB Cable, Driver CD, User Manual

6 reviews

Anonymous

Mar 28, 2026

Rating: 5/5

Perfect for our custom CRM integration

We needed a device that could interface with our legacy phone system and pop up caller details on our agents' screens. The Dianpei box worked flawlessly with the provided SDK. Integration took less than a day.

Anonymous

Mar 23, 2026

Rating: 4/5

Reliable call logging

Been using this for three months to track incoming sales calls. The recording quality is clear, and the file management system is easy to navigate. Only wish it had a built-in web interface, but the desktop app works fine.

Anonymous

Mar 18, 2026

Rating: 5/5

Solved our compliance tracking needs

We needed to archive all client conversations for compliance purposes. This device handles high volumes of calls without dropping data. The ability to tag recordings automatically via software is a huge plus.

Anonymous

Mar 06, 2026

Rating: 5/5

Excellent secondary development capabilities

As a developer, I appreciate the clean API structure. It allows us to log call data directly into our SQL database without any lag. Highly recommended for anyone building a custom call center solution.

Anonymous

Mar 05, 2026

Rating: 4/5

Great hardware, documentation could be better

The device itself is solid and recognizes numbers instantly. The pop-up feature works well on Windows 11. However, the English translation in the manual was a bit sparse, so we had to contact support for some API clarifications.

Anonymous

Mar 02, 2026

Rating: 3/5

Works well but driver installation was tricky

Once installed, the device performs as advertised. However, getting the drivers to recognize the device on a fresh Windows install required some troubleshooting. Support was helpful eventually, but it took a few emails.

5 FAQ

Q: Is the SDK compatible with Python for custom scripting?

A: Absolutely. We provide DLL files that can be easily called from Python using ctypes or similar libraries. Sample code is included in the developer package.

Q: Does this device work with VoIP systems like Asterisk?

A: Yes, the Dianpei box can connect to the analog output ports of VoIP gateways or adapters. It captures the signal just like a standard landline.

Q: What is the maximum length for a single recording file?

A: The software can handle continuous recording for extended periods. By default, it may split files every hour for easier management, but this setting is configurable in the manager software.

Q: Does the pop-up window work when the computer is locked?

A: For security reasons, the visual pop-up will not display on the lock screen. However, the device continues to record and log data in the background regardless of the user session status.

Q: Can multiple boxes be connected to one computer simultaneously?

A: Yes, you can connect multiple units to a single PC, provided you have enough available USB ports and system resources to handle the concurrent data streams.

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