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Home / Phone Recording Devices / Zipei 4-Channel Telephone Recording Box LY-400 | 4-Line USB Recording Box | PC Recording with Caller ID Pop-up Software
Phone Recording Devices

Attributes

Brand -
Category Office Equipment, Supplies & Services / Phone Recording Devices
Origin -
Channels 4 Independent Lines
Interface USB 2.0
Compatibility Windows 10/11, Windows Server
Recording Format WAV (PCM)
Caller ID Support FSK and DTMF Detection
Software Feature Real-time Pop-up on Incoming Call
Storage Method PC Hard Drive or Network Share
Power Supply USB Bus Powered
Dimensions 120mm x 80mm x 25mm
Warranty 1 Year Manufacturer Warranty

6 reviews

A

Anonymous

Mar 31, 2026

Rating: 3/5

Works well but driver issues on older OS

Great device for Windows 10, but I had trouble getting the drivers to recognize the box on an old Windows 7 machine. After contacting support, they sent an updated driver that fixed it. Recording quality is good.

A

Anonymous

Mar 29, 2026

Rating: 4/5

Good hardware, software needs patience

The recording quality is crystal clear on all four channels. However, configuring the database path in the software took me a little while to figure out. Once set up, it has been running stable for three months without crashing.

A

Anonymous

Mar 29, 2026

Rating: 5/5

Perfect for our small office setup

We needed a way to record four different landlines simultaneously without buying an expensive server solution. This Zipei box works flawlessly with our Windows PC. The software installation was straightforward, and the caller ID pop-up is a great feature for our receptionist.

A

Anonymous

Mar 22, 2026

Rating: 5/5

Reliable for compliance tracking

We use this in our customer service department to ensure quality assurance. The ability to search recordings by phone number or date makes retrieval very fast. No dropped calls or audio glitches so far.

A

Anonymous

Mar 06, 2026

Rating: 5/5

Excellent value for money

Compared to other 4-channel recorders on the market, this is very affordable. It does exactly what it says: records four lines via USB. The WAV files are easy to export and play in any media player.

A

Anonymous

Mar 03, 2026

Rating: 4/5

Solid build, clear audio

The unit feels sturdy and doesn't overheat even after running 24/7. Audio clarity is impressive; you can hear both sides of the conversation clearly. Would give 5 stars if the software UI was a bit more modern.

5 FAQ

Q: Can I save recordings directly to a network drive?

A: Yes, the included software allows you to configure the storage path to a local hard drive or a mapped network drive for centralized storage.

Q: What happens if the PC goes to sleep mode?

A: Recording will stop if the PC enters sleep or hibernate mode. We recommend adjusting your Windows power settings to keep the computer awake while the recording software is running.

Q: Does the caller ID pop-up work with international numbers?

A: The caller ID feature depends on your telephone service provider transmitting the data. It supports standard FSK and DTMF formats used in most regions, but specific formatting may vary by country.

Q: Does this device require an external power adapter?

A: No, the Zipei LY-400 is USB bus-powered, meaning it draws all necessary power directly from your computer's USB port.

Q: Is this compatible with VoIP lines or only analog PSTN?

A: This device is designed for analog telephone lines (PSTN). For VoIP recording, you would need a different solution that captures network packets.

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