Anonymous
Mar 27, 2026
Rating: 5/5
Quick resolution
Carrier changed their rates mid-order. The support team sent this adjustment link promptly so they could dispatch my computer tower without delay. Great customer service.
Description
Reviews
| Brand | - |
| Category | DIY PCs / DIY-Compatible PCs |
| Origin | - |
| Brand | MSI |
| Item Type | Shipping Fee Adjustment |
| Compatibility | DIY-Compatible PC Builds |
| Purpose | Custom Order Supplement |
| Region | North America |
| Delivery Method | Ground Freight / Courier |
| Processing Time | 1-2 Business Days |
| Weight Category | Heavy Oversized Item |
| Insurance Included | Yes |
| Return Policy | Non-refundable Service Fee |
Anonymous
Mar 27, 2026
Rating: 5/5
Quick resolution
Carrier changed their rates mid-order. The support team sent this adjustment link promptly so they could dispatch my computer tower without delay. Great customer service.
Anonymous
Mar 24, 2026
Rating: 5/5
Honest billing
Appreciate that they only charge the exact difference rather than rounding up significantly. My high-end workstation arrived safely thanks to the proper shipping tier selected via this supplement.
Anonymous
Mar 12, 2026
Rating: 3/5
Works but confusing at first
I wasn't sure why I was being charged extra initially, but after reading the description, it made sense for the oversized packaging required for my dual-GPU setup. Just wish the explanation was clearer upfront.
Anonymous
Mar 11, 2026
Rating: 5/5
Essential for custom orders
When I added extra hard drives and a larger case to my configuration, the original shipping quote wasn't enough. This supplement covered the gap perfectly. No hidden fees or surprises.
Anonymous
Mar 11, 2026
Rating: 4/5
Fair pricing adjustment
Had to upgrade my shipping method for faster delivery on my MSI tower. The amount requested was reasonable compared to carrier rates. Would have given 5 stars if the process was automated, but manual was fine.
Anonymous
Mar 08, 2026
Rating: 5/5
Smooth transaction for extra shipping
My custom build ended up heavier than estimated due to added liquid cooling components. The seller quickly generated this link for the difference, and my order shipped immediately after payment. Very professional handling.
Q: Is this fee refundable if I cancel my order?
A: The shipping adjustment fee itself is non-refundable as it covers logistical processing, but the remainder of your product order cost follows our standard cancellation policy.
Q: Does this cover international customs duties?
A: No, this supplement only covers the carrier shipping rate difference. Any import taxes, duties, or customs fees are the responsibility of the buyer upon arrival.
Q: How long after paying this supplement will my PC ship?
A: Once the adjustment payment is confirmed, your order typically moves to the packing queue within 24 hours, subject to parts availability.
Q: Can I use this to add insurance to my shipment?
A: Standard insurance is included in the base shipping. If you require additional declared value coverage beyond the limit, please contact us directly before purchasing this supplement.
Q: Do I need to purchase this if my order total hasn't changed?
A: No, this item is only required if your custom configuration increases the weight or dimensions beyond the standard shipping quote, or if you request a shipping method upgrade.