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Home / Phone Recording Devices / Zipei Phone Recording Box | USB Caller ID Box (2 Channels) | Computer Pop-up Screen, 2/4/8 Channel Secondary Development Kit
Phone Recording Devices

Attributes

Brand -
Category Office Equipment, Supplies & Services / Phone Recording Devices
Origin -
Channels Supported 2 Channels (Expandable to 4/8 with kit)
Connection Interface USB 2.0
Caller ID Display Computer Pop-up Screen
Recording Format WAV/MP3
Compatibility Windows 10/11, Linux
Development Support SDK Available for Secondary Development
Call Statistics Automated Logging and Reporting
Power Supply USB Bus Powered
Dimensions 120mm x 80mm x 25mm
Warranty Period 1 Year Manufacturer Warranty

6 reviews

A

Anonymous

Mar 30, 2026

Rating: 3/5

Good hardware, software needs update

The hardware feels solid and records well, but the bundled software interface looks a bit dated. It works fine on Windows 11, but could use a modern UI refresh.

A

Anonymous

Mar 20, 2026

Rating: 4/5

Cost-effective solution

Compared to cloud-based solutions, this one-time hardware purchase saved us a lot of money in the long run. The pop-up caller ID is accurate and fast.

A

Anonymous

Mar 19, 2026

Rating: 5/5

Perfect for our small office setup

We needed a reliable way to record customer calls for training purposes. The Zipei box was easy to set up, and the pop-up screen feature is very handy for our agents. Highly recommended.

A

Anonymous

Mar 16, 2026

Rating: 5/5

Reliable 2-channel recording

We have deployed three of these units across different departments. They run stable 24/7 without crashing. The USB power option makes cable management much cleaner.

A

Anonymous

Mar 13, 2026

Rating: 4/5

Great SDK for custom integration

Bought this specifically for the secondary development kit. The documentation is decent, and I managed to integrate it into our internal CRM within a few days. Would give 5 stars if the API examples were more extensive.

A

Anonymous

Mar 03, 2026

Rating: 5/5

Clear audio and easy stats

The call statistics feature saves me hours of manual work every week. Audio quality is crisp on both channels. Very satisfied with this purchase.

5 FAQ

Q: Is the SDK compatible with Python?

A: The SDK primarily provides C++ and C# libraries. However, many developers have successfully created Python wrappers to interface with the device.

Q: What happens if the computer loses power during a call?

A: The device requires the computer to be on for recording and pop-up features. If power is lost, recording stops. We recommend using a UPS for critical environments to ensure continuous operation.

Q: Can I expand this from 2 channels to 8 later?

A: Yes, you can upgrade to 4 or 8 channels by purchasing the additional expansion modules and using the provided Secondary Development Kit to configure the system.

Q: Does the pop-up screen work on dual monitor setups?

A: Yes, the software supports dual monitors. You can configure which screen displays the caller ID pop-up in the settings menu.

Q: Does this device work with VoIP lines or only analog?

A: This specific model is designed primarily for analog telephone lines. For VoIP, we recommend checking our network-based recording solutions or contacting support for compatibility details.

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