Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Channels | 4 Independent Lines |
| Interface | USB 2.0 |
| Compatibility | Windows 10/11, Windows Server |
| Recording Format | WAV (PCM) |
| Caller ID Support | FSK and DTMF Detection |
| Software Feature | Real-time Pop-up on Incoming Call |
| Storage Method | PC Hard Drive or Network Share |
| Power Supply | USB Bus Powered |
| Dimensions | 120mm x 80mm x 25mm |
| Warranty | 1 Year Manufacturer Warranty |
Anonymous
Mar 31, 2026
Rating: 3/5
Works well but driver issues on older OS
Great device for Windows 10, but I had trouble getting the drivers to recognize the box on an old Windows 7 machine. After contacting support, they sent an updated driver that fixed it. Recording quality is good.
Anonymous
Mar 29, 2026
Rating: 4/5
Good hardware, software needs patience
The recording quality is crystal clear on all four channels. However, configuring the database path in the software took me a little while to figure out. Once set up, it has been running stable for three months without crashing.
Anonymous
Mar 29, 2026
Rating: 5/5
Perfect for our small office setup
We needed a way to record four different landlines simultaneously without buying an expensive server solution. This Zipei box works flawlessly with our Windows PC. The software installation was straightforward, and the caller ID pop-up is a great feature for our receptionist.
Anonymous
Mar 22, 2026
Rating: 5/5
Reliable for compliance tracking
We use this in our customer service department to ensure quality assurance. The ability to search recordings by phone number or date makes retrieval very fast. No dropped calls or audio glitches so far.
Anonymous
Mar 06, 2026
Rating: 5/5
Excellent value for money
Compared to other 4-channel recorders on the market, this is very affordable. It does exactly what it says: records four lines via USB. The WAV files are easy to export and play in any media player.
Anonymous
Mar 03, 2026
Rating: 4/5
Solid build, clear audio
The unit feels sturdy and doesn't overheat even after running 24/7. Audio clarity is impressive; you can hear both sides of the conversation clearly. Would give 5 stars if the software UI was a bit more modern.
Q: Can I save recordings directly to a network drive?
A: Yes, the included software allows you to configure the storage path to a local hard drive or a mapped network drive for centralized storage.
Q: What happens if the PC goes to sleep mode?
A: Recording will stop if the PC enters sleep or hibernate mode. We recommend adjusting your Windows power settings to keep the computer awake while the recording software is running.
Q: Does the caller ID pop-up work with international numbers?
A: The caller ID feature depends on your telephone service provider transmitting the data. It supports standard FSK and DTMF formats used in most regions, but specific formatting may vary by country.
Q: Does this device require an external power adapter?
A: No, the Zipei LY-400 is USB bus-powered, meaning it draws all necessary power directly from your computer's USB port.
Q: Is this compatible with VoIP lines or only analog PSTN?
A: This device is designed for analog telephone lines (PSTN). For VoIP recording, you would need a different solution that captures network packets.
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