Anonymous
Mar 27, 2026
Rating: 5/5
Professional and fast
Needed a quick adjustment before a recital. They squeezed me in and fixed the silent C# key immediately. Highly recommend their maintenance service.
Description
Reviews
| Brand | - |
| Category | Musical Instruments/Guitars/Pianos/Accessories / Flutes |
| Origin | - |
| Service Type | Comprehensive Repair and Maintenance |
| Common Issues Addressed | Air leaks, stuck keys, oxidation, silent notes |
| Parts Replaced | High-quality synthetic or skin pads, corks, felts |
| Turnaround Time | 5 to 10 business days depending on complexity |
| Technician Certification | Certified by National Association of Professional Band Instrument Repairers |
| Cleaning Process | Ultrasonic cleaning and chemical bath for body and keys |
| Adjustment Scope | Key alignment, spring tension, and regulation |
| Tuning Service | Pitch correction and scale balancing included |
| Recycling Program | Accepts damaged flutes for parts recovery and eco-disposal |
| Warranty | 90-day guarantee on all repair work and parts |
Anonymous
Mar 27, 2026
Rating: 5/5
Professional and fast
Needed a quick adjustment before a recital. They squeezed me in and fixed the silent C# key immediately. Highly recommend their maintenance service.
Anonymous
Mar 14, 2026
Rating: 4/5
Solid repair job
They fixed the air leak in the foot joint perfectly. The only reason for 4 stars is that the turnaround took a day longer than estimated, but the quality is excellent.
Anonymous
Mar 13, 2026
Rating: 5/5
My student flute sounds brand new!
The pads were leaking badly and several keys were stuck. After the refurbishment, the action is smooth and the tone is clear. Great value for the price.
Anonymous
Mar 04, 2026
Rating: 4/5
Great recycling option
Used their recycling program for a bent flute that wasn't worth repairing. It was nice to know it wouldn't end up in a landfill. The credit toward a new headjoint was a bonus.
Anonymous
Mar 04, 2026
Rating: 5/5
Best pad replacement I've had
The seals are perfect, no more squeaking or air loss. The technician clearly knows what they are doing. Will definitely use this service again next year.
Anonymous
Mar 03, 2026
Rating: 5/5
Saved my vintage instrument
I was worried about sending my older model in, but they handled the oxidation removal with care. The tuning is now spot on across all octaves.
Q: Can you fix a dent in the headjoint?
A: Minor dents can often be rolled out during the refurbishment process. Severe structural damage may require a separate estimate for specialized metalwork.
Q: What happens if my flute is beyond repair?
A: If the instrument is deemed unrepairable, we will contact you with a detailed explanation. You can then choose to have it recycled through our program or shipped back to you at no extra cost.
Q: Do you use genuine leather pads or synthetic ones?
A: We offer both options. Standard repairs use high-duration synthetic pads, but we can install genuine skin pads upon request for an additional fee.
Q: Is a cleaning swab included in the maintenance package?
A: Yes, our full maintenance service includes a professional internal cleaning, and we provide a new microfiber swab with every returned instrument.
Q: How do I ship my flute to you safely?
A: Please disassemble the flute into its three main sections, wrap each individually in bubble wrap, and place them in a sturdy box with plenty of packing material. Do not ship in the soft case alone.