Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Interface Type | USB 2.0 |
| Hook Control | Soft Hook (Software Controlled) |
| Dialing Method | Soft Dialing via PC Application |
| Voicemail Support | Yes, Integrated Detection |
| SDK Availability | Full SDK for Custom Integration |
| Polarity Detection | Automatic Polarity Reversal Detection |
| Compatibility | Windows 10/11, Linux (Driver Required) |
| Audio Codec | G.711, G.729 Supported |
| Power Source | Bus-Powered via USB |
| Dimensions | 3.5 x 2.1 x 0.8 inches |
Anonymous
Mar 27, 2026
Rating: 5/5
Compact and powerful
Love how small this unit is. It sits quietly under my monitor and handles all my outbound calls through the PC. The build quality feels durable.
Anonymous
Mar 25, 2026
Rating: 3/5
Works well but requires specific OS config
Functionality is solid for recording and dialing, but ensure your Windows permissions are set correctly for the USB audio device. Linux support exists but needs manual compilation.
Anonymous
Mar 22, 2026
Rating: 4/5
Solid choice for automation
Using this for automated testing of our phone system. The API hooks are responsive. Only wish the cable was slightly longer for better desk management.
Anonymous
Mar 21, 2026
Rating: 5/5
Reliable soft dialing solution
We replaced our old hardware with these Zipei boxes. The soft dialing feature reduces wear and tear significantly. Voicemail detection accuracy is impressive.
Anonymous
Mar 16, 2026
Rating: 4/5
Great hardware, documentation could be better
The polarity reversal detection is a lifesaver for our international lines. Took a bit of time to figure out the initial driver setup, but once running, it's very stable.
Anonymous
Mar 11, 2026
Rating: 5/5
Perfect for our call center integration
The SDK support made integrating this dialer box with our custom CRM incredibly smooth. Soft hook control works flawlessly without any physical switches needed.
Q: How does polarity reversal detection help?
A: It automatically detects when the calling party answers or hangs up based on line voltage changes, ensuring accurate call logging and billing without manual input.
Q: Does this device work with Mac OS?
A: Currently, the Zipei USB Voice Dialer Box is officially supported on Windows and select Linux distributions. Mac OS drivers are not yet available.
Q: Can I use this with standard analog phone lines?
A: Yes, this device connects to standard PSTN analog lines and manages the connection via the USB interface to your PC.
Q: What is the warranty period?
A: The Zipei USB Voice Dialer Box comes with a standard 1-year limited hardware warranty covering manufacturing defects.
Q: Is the SDK free to download?
A: Yes, registered users can download the full SDK package including sample code and API documentation from our developer portal at no cost.
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