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Home / Phone Recording Devices / Zipei Telephone Voice Box USB, Computer Soft Hook On/Off, Voicemail, Soft Dialing, Secondary Development, Polarity Reversal Detection

Attributes

Brand -
Category Office Equipment, Supplies & Services / Phone Recording Devices
Origin -
Interface Type USB 2.0
Compatibility Windows 10/11, Linux
Hook Control Software-controlled On/Off
Dialing Method Soft Dialing via PC
Detection Feature Polarity Reversal Detection
Voicemail Support Yes, integrated management
Developer Support SDK available for secondary development
Audio Format WAV, MP3 (configurable)
Cable Length 1.5 meters
Power Source USB Bus Powered

6 reviews

A

Anonymous

Mar 29, 2026

Rating: 5/5

Perfect for our call center integration

We used the SDK to integrate this box with our custom CRM. The polarity reversal detection works flawlessly, ensuring we never miss the start of a call. Highly recommended for developers.

A

Anonymous

Mar 27, 2026

Rating: 5/5

Excellent SDK documentation

As a developer, I appreciated the clear documentation for secondary development. I was able to build a custom logging interface within a day. The hardware is stable and responsive.

A

Anonymous

Mar 13, 2026

Rating: 4/5

Great features, slight learning curve

The soft hook and dialing features are very convenient for managing calls from the desktop. It took a little time to set up the voicemail rules, but once configured, it runs smoothly.

A

Anonymous

Mar 12, 2026

Rating: 4/5

Reliable recording solution

We bought this to replace an old analog recorder. The USB connection makes it much easier to manage files directly on the computer. The soft dialing is a nice touch for speed.

A

Anonymous

Mar 09, 2026

Rating: 3/5

Good hardware, driver installation tricky

The device itself performs well regarding polarity detection and audio quality. However, getting the drivers installed on an older Windows version required some troubleshooting with support.

A

Anonymous

Mar 03, 2026

Rating: 5/5

Seamless software control

Being able to answer and hang up calls directly from my software interface has improved my workflow significantly. No more reaching for the physical handset. Works great on Windows 11.

5 FAQ

Q: What happens if the computer goes to sleep?

A: If the computer enters sleep mode, the USB connection may suspend, potentially interrupting call handling. We recommend adjusting your power settings to keep the USB ports active during operation.

Q: Is the SDK free to use for commercial projects?

A: The SDK is provided free of charge with the purchase of the hardware. You are permitted to use it for commercial secondary development, subject to the license agreement included in the package.

Q: Does this support DTMF tone detection?

A: Yes, the device is capable of detecting and transmitting DTMF tones, which allows for soft dialing and interaction with automated phone menus via the software interface.

Q: Can I use this to automatically record calls without pressing any buttons?

A: Yes, when configured with the accompanying software or your own developed script using our SDK, the device can automatically start recording upon detecting polarity reversal or an incoming call signal.

Q: Does this device work with Mac OS?

A: Currently, the Zipei Voice Box supports Windows and Linux operating systems. There is no native driver support for Mac OS at this time.

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