Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Model Number | IA4 / CC301 |
| Connectivity Interface | USB 2.0 High-Speed |
| Supported Lines | Single Analog Line (FXO) |
| Recording Format | WAV, MP3 (Configurable) |
| Storage Capacity | Supports up to 32GB MicroSD |
| Caller ID Feature | FSK/DTMF Pop-up Support |
| Software Compatibility | Windows 10/11, Linux SDK Available |
| Power Supply | USB Bus Powered (No Adapter Needed) |
| Dimensions | 85mm x 55mm x 20mm |
| Developer Support | Secondary Development API Included |
Anonymous
Mar 29, 2026
Rating: 5/5
Perfect for our small office integration
We needed a reliable way to record calls and pop up customer details on our agents' screens. The IA4 works flawlessly with our custom CRM. Setup took less than 10 minutes.
Anonymous
Mar 19, 2026
Rating: 4/5
Good value for money
We deployed ten of these units across our branch offices. They are stable and the recording files are easy to manage. One unit had a loose USB port, but replacement was fast.
Anonymous
Mar 16, 2026
Rating: 5/5
Excellent API for customization
As a developer, I appreciate the open API. We were able to integrate the call logging directly into our proprietary database system without much hassle.
Anonymous
Mar 14, 2026
Rating: 4/5
Great hardware, documentation could be better
The device itself is solid and the audio quality is crisp. The SDK for secondary development is powerful, but the English translation in the manual has some gaps. Still, support helped us out quickly.
Anonymous
Mar 14, 2026
Rating: 5/5
Bus powered convenience
Love that it doesn't require an external power brick. Just plug it into the USB port and the phone line, and it works immediately. Saves a lot of desk space.
Anonymous
Mar 06, 2026
Rating: 5/5
Reliable caller ID pop-up
The latency between the ring and the screen pop-up is negligible. It handles both FSK and DTMF signals without any issues. Highly recommended for computer dialing setups.
Q: Is the SDK compatible with Python or only C++?
A: Our primary SDK examples are in C++ and C#, but since the interface uses standard DLL calls, many customers have successfully created wrappers to use it with Python and other languages.
Q: Does it support dual-line recording simultaneously?
A: This specific model (IA4/CC301) supports a single analog line. For dual-line recording, please check our Zipei IA8 model which supports two concurrent lines.
Q: Can I retrieve recordings remotely over the network?
A: The device stores recordings locally on the MicroSD card or the connected PC. Remote access requires your host computer software to share the folder or upload files to a cloud service; the box itself does not have built-in Wi-Fi or Ethernet.
Q: Does this device work with VoIP lines or only traditional analog phones?
A: The Zipei IA4 is designed specifically for traditional analog telephone lines (PSTN). It is not compatible with direct VoIP digital streams unless connected via an ATA adapter.
Q: What happens if the computer is turned off? Does it still record?
A: No, the IA4 relies on the connected computer for processing and storage. If the computer is off, the device will not record calls. It requires the host software to be running.
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