Attributes

Brand	-
Category	Office Equipment, Supplies & Services / Phone Recording Devices
Origin	-
Interface Type	USB 2.0
Supported Lines	Dual Line (2 Channels)
Storage Capacity	Up to 248 Channels Supported
Caller ID Feature	Yes, FSK/DTMF Compatible
Recording Mode	Voice-Activated and Manual
Software Support	Secondary Development SDK Included
Pop-Up Notification	Real-time Screen Pop-up
Power Supply	USB Bus Powered
Compatibility	Windows 10/11, Linux
Package Contents	Recording Box, USB Cable, Driver CD, User Manual

6 reviews

Anonymous

Mar 13, 2026

Rating: 5/5

Excellent value for dual line recording

Compared to other enterprise solutions, this box offers incredible value. The voice activation works well to save space, and the USB power means no extra adapters are cluttering the desk.

Anonymous

Mar 12, 2026

Rating: 5/5

Reliable and stable

We have been running this device 24/7 for three months now. It handles both lines simultaneously without dropping any recordings. The 248-channel support gives us plenty of room for expansion.

Anonymous

Mar 12, 2026

Rating: 3/5

Good hardware, driver update needed

The hardware feels solid and the recording quality is good. However, I had to contact support to get the latest drivers for Windows 11. Once updated, everything worked smoothly.

Anonymous

Mar 08, 2026

Rating: 4/5

Great SDK for custom integration

Bought this specifically for the secondary development package. The documentation could be slightly more detailed, but the API allows us to integrate call logs directly into our CRM without issues.

Anonymous

Mar 05, 2026

Rating: 5/5

Perfect for our small office setup

This dual-line recorder works exactly as described. The installation was straightforward, and the caller ID pop-up feature is very responsive. We use it primarily for quality assurance, and the audio clarity is excellent.

Anonymous

Mar 04, 2026

Rating: 4/5

Does the job efficiently

Simple plug-and-play experience for basic recording needs. The pop-up notification helps us know immediately when a call is coming in while we are working on other tasks. Recommended for small businesses.

5 FAQ

Q: Is the secondary development SDK compatible with Python?

A: Yes, the SDK includes libraries and examples for Python, as well as C++ and C#. You can access call metadata and audio streams programmatically using these tools.

Q: Does this device work with VoIP lines or only traditional analog phones?

A: This device is designed primarily for traditional analog telephone lines (PSTN). While it can record audio output from a VoIP adapter if connected physically to the handset port, it does not natively intercept digital VoIP packets.

Q: What happens if the computer goes to sleep mode?

A: If the host computer enters sleep mode, the USB connection may be suspended, stopping the recording. We recommend adjusting your power settings to keep the USB ports active and the system awake during business hours.

Q: Does the pop-up window work with multiple monitors?

A: Yes, the software supports multi-monitor setups. You can configure the pop-up notification to appear on a specific screen or the primary display through the settings menu.

Q: Can I retrieve recordings remotely over the network?

A: The device itself stores data locally on the connected PC. To access recordings remotely, you would need to set up file sharing on the host computer or use the provided SDK to build a remote access solution.

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