Attributes

Brand	-
Category	Office Equipment, Supplies & Services / Phone Recording Devices
Origin	-
Interface Type	USB 2.0
Hook Control	Soft Hook (Software Controlled)
Dialing Method	Soft Dialing via PC Application
Voicemail Support	Yes, Integrated Detection
SDK Availability	Full SDK for Custom Integration
Polarity Detection	Automatic Polarity Reversal Detection
Compatibility	Windows 10/11, Linux (Driver Required)
Audio Codec	G.711, G.729 Supported
Power Source	Bus-Powered via USB
Dimensions	3.5 x 2.1 x 0.8 inches

6 reviews

Anonymous

Mar 27, 2026

Rating: 5/5

Compact and powerful

Love how small this unit is. It sits quietly under my monitor and handles all my outbound calls through the PC. The build quality feels durable.

Anonymous

Mar 25, 2026

Rating: 3/5

Works well but requires specific OS config

Functionality is solid for recording and dialing, but ensure your Windows permissions are set correctly for the USB audio device. Linux support exists but needs manual compilation.

Anonymous

Mar 22, 2026

Rating: 4/5

Solid choice for automation

Using this for automated testing of our phone system. The API hooks are responsive. Only wish the cable was slightly longer for better desk management.

Anonymous

Mar 21, 2026

Rating: 5/5

Reliable soft dialing solution

We replaced our old hardware with these Zipei boxes. The soft dialing feature reduces wear and tear significantly. Voicemail detection accuracy is impressive.

Anonymous

Mar 16, 2026

Rating: 4/5

Great hardware, documentation could be better

The polarity reversal detection is a lifesaver for our international lines. Took a bit of time to figure out the initial driver setup, but once running, it's very stable.

Anonymous

Mar 11, 2026

Rating: 5/5

Perfect for our call center integration

The SDK support made integrating this dialer box with our custom CRM incredibly smooth. Soft hook control works flawlessly without any physical switches needed.

5 FAQ

Q: How does polarity reversal detection help?

A: It automatically detects when the calling party answers or hangs up based on line voltage changes, ensuring accurate call logging and billing without manual input.

Q: Does this device work with Mac OS?

A: Currently, the Zipei USB Voice Dialer Box is officially supported on Windows and select Linux distributions. Mac OS drivers are not yet available.

Q: Can I use this with standard analog phone lines?

A: Yes, this device connects to standard PSTN analog lines and manages the connection via the USB interface to your PC.

Q: What is the warranty period?

A: The Zipei USB Voice Dialer Box comes with a standard 1-year limited hardware warranty covering manufacturing defects.

Q: Is the SDK free to download?

A: Yes, registered users can download the full SDK package including sample code and API documentation from our developer portal at no cost.

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