Description
Reviews
| Brand | - |
| Category | Office Equipment, Supplies & Services / Phone Recording Devices |
| Origin | - |
| Interface Type | USB 2.0 |
| Supported Lines | Dual Line (2 Channels) |
| Storage Capacity | Up to 248 Channels Supported |
| Caller ID Feature | Yes, FSK/DTMF Compatible |
| Recording Mode | Voice-Activated and Manual |
| Software Support | Secondary Development SDK Included |
| Pop-Up Notification | Real-time Screen Pop-up |
| Power Supply | USB Bus Powered |
| Compatibility | Windows 10/11, Linux |
| Package Contents | Recording Box, USB Cable, Driver CD, User Manual |
Anonymous
Mar 13, 2026
Rating: 5/5
Excellent value for dual line recording
Compared to other enterprise solutions, this box offers incredible value. The voice activation works well to save space, and the USB power means no extra adapters are cluttering the desk.
Anonymous
Mar 12, 2026
Rating: 5/5
Reliable and stable
We have been running this device 24/7 for three months now. It handles both lines simultaneously without dropping any recordings. The 248-channel support gives us plenty of room for expansion.
Anonymous
Mar 12, 2026
Rating: 3/5
Good hardware, driver update needed
The hardware feels solid and the recording quality is good. However, I had to contact support to get the latest drivers for Windows 11. Once updated, everything worked smoothly.
Anonymous
Mar 08, 2026
Rating: 4/5
Great SDK for custom integration
Bought this specifically for the secondary development package. The documentation could be slightly more detailed, but the API allows us to integrate call logs directly into our CRM without issues.
Anonymous
Mar 05, 2026
Rating: 5/5
Perfect for our small office setup
This dual-line recorder works exactly as described. The installation was straightforward, and the caller ID pop-up feature is very responsive. We use it primarily for quality assurance, and the audio clarity is excellent.
Anonymous
Mar 04, 2026
Rating: 4/5
Does the job efficiently
Simple plug-and-play experience for basic recording needs. The pop-up notification helps us know immediately when a call is coming in while we are working on other tasks. Recommended for small businesses.
Q: Is the secondary development SDK compatible with Python?
A: Yes, the SDK includes libraries and examples for Python, as well as C++ and C#. You can access call metadata and audio streams programmatically using these tools.
Q: Does this device work with VoIP lines or only traditional analog phones?
A: This device is designed primarily for traditional analog telephone lines (PSTN). While it can record audio output from a VoIP adapter if connected physically to the handset port, it does not natively intercept digital VoIP packets.
Q: What happens if the computer goes to sleep mode?
A: If the host computer enters sleep mode, the USB connection may be suspended, stopping the recording. We recommend adjusting your power settings to keep the USB ports active and the system awake during business hours.
Q: Does the pop-up window work with multiple monitors?
A: Yes, the software supports multi-monitor setups. You can configure the pop-up notification to appear on a specific screen or the primary display through the settings menu.
Q: Can I retrieve recordings remotely over the network?
A: The device itself stores data locally on the connected PC. To access recordings remotely, you would need to set up file sharing on the host computer or use the provided SDK to build a remote access solution.
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